"For 14 years I've been going to the Hirschgarten - now never again.
Today I was outside with my family on the terrace of the restaurant. The children ordered chips, I got a cup of coffee (1.80 Euro). I emphatically twice ordered a CUP. He brings the order - a big mug! I say "Wow, that's a cup?" The waiter says "Yes". The mug must be like a bucket, I think. Whatever.
The chips must have been at least twice in fat (very brown), but still pretty cold. The children were hungry and did not complain. When the bill but for a mug of coffee came (3.50 Euro) I went inside and I complained (politely). And by chance to the boss Johann Eichmeier. The waiter admitted that it was his mistake. Johann Eichmeier saw things differently, and barred me from the premises. I should be "ashamed" for my behaviour! To my question "Why? it was your waiter's mistake" I got no answer. I, stupidly, then paid the money for the mug, plus tip, I was afraid that such a despot would report me for theft. Doesn't look so good in front of the children, even though I was in the right.
When I told the children that I had been banned and can probably never come back here, they broke out in tears. I could not explain how something like that could happen. So learn children to obey people with property. Bitter!
Here at at dooyoo you can see that the more recent the report, the worse the score. So it is."
Great customer service.
This is a photo of the man, so you know who to stay away from:
If you still want to go to the Hirschgarten, don't say that you haven't been warned.